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Privacy, Conditions and Cancellation Policy

Please read and accept before booking.

All tours require a guarantee

  • All tours require a guarantee.
  • Cancellations prior 14 days the date have no penalty charged.
  • Cancellations prior 48 hrs the tour date are charged
  • 50% of the full amount.
  • Cancellations with less then 48 hrs notice the tour date are charged 80% of the full amount.
  • We charge in full for no shows.
  • To cancel your tour ONLY, please fill out the following form.
I have read and accept the terms and conditions.*
Please accept our condition in order to proceed with your booking.
Information regarding the handling of personal data ex art. 13 D.lgs. 196/2003

Dear sir/madam,
We hereby inform you that D.lgs. n. 196 of the 30th June 2003 ("Codice in materia di protezione dei dati personali") covers a person's rights regarding the handling of personal details. Your details will be treated in accordance with the above regulation, in a correct and open manner, which protects your privacy and rights.

Therefore, in compliance with article 13 of D.lgs n. 196/2003, we hereby provide you with the following information:
1. The data supplied by you will be used to carry out a booking on the site italyandwine.net or on sites affiliated to the aforementioned.
2. The data will be held within an electronic database.
3. Inserting your details is obbligatory, given that in their absence it is not possible to make a booking. The lack of such information prevents any furtherment of the contract.
4. The data will be passed on exclusively to the recipients necessary for the completion of the booking contract (eg: the hotel). The data will not be passed on to any outside parties.
5. The holder of the data is:
Vittorio Del Bono Venezze
Italy and Tour Sas
Corso dei Tintori, 13 – 50122 – Firenze

6. The person responsible for the data is:
Vittorio Del Bono Venezze
Italy and Tour Sas
Corso dei Tintori, 13 – 50122 – Firenze

7. For any further information or queries related to the protection of your privacy, please feel free to send an email to the following address: info @italyandwine.net
8. You can exercise your rights regarding the holder of the data at any point, as per article 7 of D.lgs. n. 196, which for your convenience is reproduced in whole below:

Decreto Legislativo n.196/2003
Article 7 – Right of access to personal information and other rights.
1. The person concerned has the right to obtain the confirmation of the existence or not of personal details which concern them, even if not yet registered, including their communication in an intelligible form.

2. The person concerned has the right to obtain information on:
a) the origin of the personal details.
b) how these details are used.
c) the working of the electronic system which manages the data.
d) the identity of the holder, the person in charge and the assigned representative as per article 5, comma 2.
e) the recipients or categories of recipients to whom the personal details can be communicated or those who can find out about them.

3. The person concerned has the right to obtain:
a) the updating, rectifying, and, as applicable, the integration of the data.
b) the cancellation, transformation into an anonymous form, or the blocking of data used in violation of the law. This also includes any details which have been passed on but which weren't necessary for the working of the system.
c) the declaration that the acts covered in letters a) and b), as well as their content, are communicated to the parties to whom the personal details are passed on, apart from in cases where such fulfillment proves to be impossible or would require the use of means overtly disporportionate to the protected right.

4. The person concerned has the right to object, in whole or in part:
a) to the use of the personal details which concern him, with legitimate reason which concerns the purpose of their initial collection;
b) to the use of personal details which concern him with the aim of sending publicity or direct sales material either for the fulfilment of market research or commercial communication.

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